Technology Services

Overview

Technology Services is responsible for planning, implementation, support, and maintenance of computer systems, data networks, software, business system, student information system, library system, e-mail system, intra and Internet access, and maintenance of this web site. We review and approve all requests for computer hardware and software purchases.

Mission Statement

The mission of Technology Services is to provide technology solutions and state-of-the-art information services to the students and staff of the Alameda Unified School District.

Services We Provide

We provide for instructional technology; hardware, software and professional development of the integration of technologies into curricula and instruction to create new learning environments within our classrooms.

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Employee Log In

AUSD Intranet To Access the AUSD Employee Intranet

District E-Mail To access Outlook e-mail

Technology Service Request To enter a new technology service request. AUSD employees Only.

*If you need help logging on to any of the above links, please call our Help Desk at (510) 337-7105

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Services and Support

Technology Service Request

Go to www.mytechdesk.org 

2.  Log in under "Requestor" on the right hand side

3. Group name: ausd, Username: first inital, last name. If you forgot your password, click "forgot password" or call the help desk at 510-337-7105

 

Technology Help Desk  (510) 337-7105

 

Technology Frequently Asked Questions
Before requesting service, please check here first to see if your question/problem can be answered

General Troubleshooting
Before requested service, please check here first to see if your question/problem can be answered

Educational Technology Plan- 2010-2013 or read the Overview 

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What to Buy/Donate

Purchasing Technology Equipment Assistance
AUSD has specific standards for most all technology equipment. It is important that all employees understand the options before submitting a purchase requisition

Donations
Donated technology equipment may serve as a valuable addition to a school's technology infrastructure, but please keep in mind that there is a "hidden cost" in accepting donated computers. This includes increased time for service, cost of spare parts and other factors.